Privacy

This privacy notice is for the use of service users/customers of Walsall Metropolitan Borough Council’s Black Country Technical Assistance Team in fulfilment of our responsibility as a data controller under data protection law. The Black Country Technical Assistance Team maximises the take up and impact of the European Structural and Investment Funds Programme. The Team provides technical advisory support, ensuring that quality proposals are designed in accordance with ESIF and national funding requirements. The Team facilitates wide ranging access to the Programme, through stakeholder engagement and capacity building activity, and increases visibility of ESIF funding in the sub-region.

You are entitled to know what personal data we use, why we use it, how we store it and for how long, and who we might share it with and why. Personal data is any information which provides details about an individual to someone else. The individual must be identifiable from the information, if the information is fully anonymised it is no longer classed as personal information.

Information we collect and use

  • Name
  • Contact details
  • Ethnicity (special category – further details below)
  • Gender (special category – further details below)
  • Sexual orientation (special category – further details below)
  • Religion (special category – further details below)

Purpose for processing and lawful basis

The lawful basis under which we process your information and the linked reason for processing is

  • Where processing is necessary for the performance a contract to which you are a party, or in order to take steps before entering into a contract
  • If you give us your fully expressed consent to process your information for a specific purpose for which we asked your permission.

Special Category Data

Special category data is information which is deemed particularly sensitive and which unlawful processing could create risks to you. In order to offer Black Country Technical Assistance we need to collect and use the special category data detailed at the start of this form and we are relying on the following lawful basis for this processing:

  • Individual has given explicit consent

Please note you can withdraw you consent to this processing at any time by contacting us at our main address Black Country Technical Assistance Team, External Funding Team, Economy & Environment, Walsall Council, Zone 2J, Civic Centre, Darwall Street, Walsall WS1 1TP Tel: 01922 658042

What we do with your information

 We use your information to progress requests to access our services, or to administer our function as local authority. Your information may be manually and/or digitally processed through our systems by people in the UK. These may be internal council staff or external staff via public and private healthcare providers, other public authorities, contractors and other agencies. All people with access to your information will do so under strict adherence to Data Protection law, adequate safeguards and appropriate authorisation.

Who we may share your information with

In order for us to maximise the take up and impact of the European Structural and Investment Funds Programme and provide technical advisory support, facilitate a wide ranging access to the Programme, undertake stakeholder engagement, deliver capacity building activity, and increases visibility of ESIF funding in the sub-region we may need to share your information with the following entities:

  • European Union (ESIF funders, including ESF and ERDF funding streams)

There may also be occasion when we will share your information with relevant third parties when required to do so by law.

How long we will hold your information

There are provisions in UK law that dictate how long we can keep your information.

The Council will only hold and archive your information in line with its corporate retention schedule which has been compiled in accordance with UK legislation such as, but not limited to, the Health and Social Care Act, the Public Records Act and the Local Government Act.

Your rights

 You have the following rights with regard to your personal information:

Right to be informed – You have the right to know the following:

  • what information we intend to collect,
  • why we need your information,
  • the lawful basis under which we can process your information,
  • how we will process your information,
  • whether we share your information,
  • who we might share your information with,
  • your rights until the law,
  • how long we will retain your information and how you can contact us.

Individuals (ESF participants) are informed of the DWP privacy notice in relation to ESF personal data. The DWP privacy notice can be found within the DWP Personal Information Charter section of GOV.UK and is located at www.gov.uk/dwp/personal-information-charter.

There may be the need to notify individuals of an additional privacy notice covering monitoring and evaluation.  It will be published on the same URL (as above) when it becomes available.

This Privacy Notice should have detailed all of the above but if for any reason you are dissatisfied with our stewardship of your information, you have the right to lodge a complaint with the Information Commissioners Office (ICO) contact details are provided below.

 Access to your information – If you would like to know what information we hold and process about you, the category of information, who we share your information with, to ascertain the accuracy of the information and the criteria we apply in processing your information, you can make a request to us in writing.

To make a subject access request and receive a copy of your personal information, contact Information Rights at

Information Rights, Resource and Transformation Directorate, Walsall Council, Civic Centre, Darwall Street, Walsall, WS1 1TW

Telephone: 01922 650000

By email:

informationrights@walsall.gov.uk.

Please be aware we will need you to provide appropriate identification but you can find details of this and everything else about our Subject Access Request process on our website or by typing the link below into your computer browser:

https://go.walsall.gov.uk/access_to_my_personal_records

We should respond to your request within 30 days of receipt but if the request is complex and more time is required we will inform you in writing.

Rectification of your information – If it is established that information we hold about you is incorrect, you have the right to request that we correct this information.

Erasure of your information –- ESF participants cannot claim the right to erasure (“right to be forgotten”) in terms of ESF personal data.

Right to Data Portability –- ESF participants cannot claim the right to data portability in terms of ESF personal data.

 The Right to Restrict Processing

 You can restrict us from using your information if you believe the data is inaccurate or if there are no lawful grounds for using the information but you do not want us to delete the information. In addition you can prevent us from deleting information we no longer use or need if you require it for a legal claim or defence. Following investigation, if it is determined that the right to restrict processing should not apply the Council will inform you of reasons for this before the restriction is lifted.

Right to Object

Individuals (ESF participants) do have a right to object to their data being processed – although data subjects need to give ‘grounds relating to their particular situation’ – unless it relates to the processing for direct marketing purposes (Art. 21(2)) which shouldn’t apply to ESF.

The Council can decline to accommodate the right to object but would need to demonstrate ‘compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims’ (Article 21(1)).

Whether or not you have legitimate grounds to object to processing of your information, the Council will respond to your request within one month stating that your request has been upheld or the reasons for not upholding your request if that is the case.

Walsall Metropolitan Borough Council’s Data Protection Officer (DPO) is Paul Withers. If you have any questions about your rights under the GDPR, how the Council uses your information, or you wish to make a complaint about how we have processed or utilised your data, Paul will be able to help. How to contact our DPO:

Contact Address:

Office of the DPO

Resources & Transformation, Civic Centre 3rd Floor (HR Suite), Walsall Council, Darwall Street, Walsall, WS1 1TP

Email Address:

Informationmanagement@walsall.gov.uk

Contact Telephone Number:

01922 650970

Should you be dissatisfied with the response you receive, you can contact the Information Commissioner’s Office (ICO) with the details given below:

 ICO

Address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Email Address:

Use the online form via this link https://ico.org.uk/global/contact-us/email/

Telephone Numbers:

Calling from within the UK 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate.

Calling from outside the UK +44 1625 545 745.